Editor
Welcome
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Welcome to AALA’s 2005 Summer newsletter!
In this issue we continue with some familiar themes while introducing
a few new ones. Peter Metzner of Dynamic Change, Inc continues his
series on leadership with an article titled Mapping the Power
of Personality. Cam Marsten of Marston Communications returns
with an article concerned with managing across different generations
titled Peter Pan in the Workforce. We also have a wonderfully
written profile of AALA’s Corporate/Government Section Chair
Barry Shapiro. Check out the Chapter Dates for late summer and early
fall events and mark your calendars for all of the great happenings
within the Association.
New to the newsletter will be a series on perhaps
the most important service Legal Administrators can provide their
firms, that is developing an understand of, and then instituting
systems and controls to help protect your firm from professional
liability claims, often referred to as loss prevention. Thomas P.
Sukowicz Esq. of Hinshaw & Culbertson, LLP has contributed a
series of articles, beginning with Screening Clients and Cases
for Profit and Safety, that deal with the issue of professional
liability. Ultimate responsibility rests with your attorney’s
but understanding the issues and challenges faced with screening
clients, lateral partners and the intake of new work will help you
develop and monitor systems and practices that will protect your
attorneys. I encourage you to read this series, perhaps show it
to your loss prevention partner, and if appropriate, get to know
the expectations of your professional liability carrier.
There are so many facets to loss prevention that
even if you read this and say to yourself “Well, I have nothing
to do with the intake of new work or lateral partners...”
there are areas where you, as a professional legal administrator,
can still have an important impact. Those who specialize in technology
can help institute technology and practices to minimize exposure
from “hidden data” or metadata still resident in documents
sent electronically. Additionally, there are a host of issues with
remote access and wireless communications. Human Resources professionals
can help safeguard client information by properly screening applicants
and performing background checks on all new employees. Going forward,
HR should incorporate loss prevention as part of the culture of
the firm and include it in orientation and regular staff meetings.
Let staff know that it is appropriate and expected of them to come
forward if they see signs that something is wrong. Sometimes it
may mean reporting erratic behavior or some sort of impairment,
or it may be recognition of an error in judgment or execution that
puts the firm at risk.
Future articles will address management ethics,
engagement letters, loss prevention checklists and what to do when
things do go wrong.
Lastly, I want to call upon the great knowledge
and experience of our members and will be seeking contributions
from within the AALA for our newsletter. Contact me or Barry Shapiro
if you wish to contribute.
Thanks very much, and please let me know if you have any suggestions
or comments.
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